Terms and Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you when using this website.

The term '3d Broadcast' or "3D Broadcast Ltd" or 'us' or 'we' or 'our' refer to the owner of the website who is 3D Broadcast Ltd Registered in England.

Registration Number 7152680.

Registered Address

33 Isis House

Bridge Wharf

Chertsey

Surrey

KT16 8LB

The terms 'you' or 'your' refer to any user or viewer of our website.

The use of this website is subject to the following terms of use:

.      This is a B2B website intended only for use by professional persons with proper knowledge of the equipment offered for sale. The products are NOT suitable for use by the general public. Whilst we will accept and process orders from the general public, such orders are accepted on the basis that they are not subject to the Distance Selling Act (2000). As such the following terms and conditions of business apply to all sales.

.      The content of the pages of this website is for your general information and use only. It is subject to change without notice.

.      Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

.      Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

.      This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which     forms part of these terms and conditions.

.      All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

.      Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

.      From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

.      You may not create a link to this website from another website or document without the prior written consent of 3D Broadcast Ltd.

.      Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

1. General 

These general terms and conditions (“Terms and Conditions”) apply to all offers, quotations and sales of goods and/or services by 3D Broadcast Ltd to any purchaser or potential purchaser (“Buyer”). If 3D Broadcast Ltd and Buyer have entered into a separate written contract relating to the sales of products, or the provision of services, including without limitation a reseller or distributor agreement these Terms and Conditions shall additionally apply to purchases under the separate agreement to the extent they are not inconsistent with the terms of the separate agreement.

Any agreement between 3D Broadcast Ltd and Buyer shall be binding only if and to the extent that an individual order is expressly accepted by 3D Broadcast Ltd in writing. 3D Broadcast Ltd shall have full discretion in accepting or rejecting any order.

Except as set forth in Condition 1.1 above, these Terms and Conditions shall be exclusive of and prevail over all other terms and conditions, written or oral, implied by trade custom or course of dealing, wherever appearing or however introduced (including those in catalogues specifications or any Buyer general terms and conditions, request for quotation, order or confirmation) unless expressly otherwise agreed by 3D Broadcast Ltd in writing. All other terms or conditions are expressly rejected by 3D Broadcast Ltd. Buyer agrees to be bound by these Terms and Conditions whether or not expressly so stated in any order, confirmation or otherwise. Each deviation from or modification of these Terms and Conditions requires the express written agreement of 3D Broadcast Ltd in each instance. Modification or waiver of any provision in one instance shall not constitute modification or waiver in any other instance.

Buyer may not without 3D Broadcast Ltd's prior written consent assign all or any of its rights under any contract incorporating these conditions.

2. Specification 

Goods are supplied in accordance with the relevant manufacturer’s standard specifications but 3D Broadcast Ltd reserves the right for manufacturers to make such improvements and modifications in such specifications without prior notice as it or its suppliers consider desirable in the circumstances, without obligation to modify or change any goods previously delivered or to supply new goods in accordance with earlier specifications, unless 3D Broadcast Ltd agrees otherwise in writing at the date of reservation of the goods.

If 3D Broadcast Ltd or its suppliers wish to make any improvements or modifications to any goods to be supplied to Buyer that would affect form, fit or function 3D Broadcast Ltdshall not implement such improvement or modification without the prior agreement of Buyer.

If Buyer wishes to change the specification of any goods to be supplied by 3D Broadcast Ltd then 3D Broadcast Ltd shall not be obliged to agree to such change. If 3D Broadcast Ltd does agree to any proposed change requested by Buyer then 3D Broadcast Ltd shall be entitled to adjust the price, delivery and warranty accordingly.

All technical information and particulars of goods and performance given by 3D Broadcast Ltd are given as accurately as possible but are not to be treated as binding or as forming part of any contract with Buyer unless specifically confirmed or agreed by 3D Broadcast Ltd in writing.

3. Price 

Unless otherwise accepted by 3D Broadcast Ltd in writing the price of the goods shall be the relevant price on 3D Broadcast Ltd website. Prices are subject to alteration by 3D Broadcast Ltd at any time without prior notice. 3D Broadcast Ltd shall notify Buyer of any alteration in price, whereupon Buyer may cancel the contract (without liability to 3D Broadcast Ltd) by giving notice in writing to 3D Broadcast Ltd within 7 days. Buyer shall bear the cost of any applicable sales, value added, excise, or similar tax in relation to the goods unless Buyer provides 3D Broadcast Ltd with a tax exemption certificate or licence acceptable to the taxing authorities before shipment.

4. Payment 

Unless otherwise agreed in writing, all payments by Buyer for the goods and/or services shall be made to 3D Broadcast Ltd in accordance with the “Credit and Settlement Terms” issued from time to time by 3D Broadcast Ltd to Buyer. Without prejudice to 3D Broadcast Ltd's other rights and remedies including the right in any event to sue for the price whether or not the property in the goods has been passed, interest at the rate specified in the “Credit and Settlement Terms” may be charged on the amount of any overdue account from the due date until the date of final settlement.

For approved account Buyers, full payment is due within one calendar month from the date of 3D Broadcast Ltd's invoice.

Value Added Tax is charged on UK and EU sales at the prevailing rate on the value of the invoice. VAT will not be charged to VAT registered non-UK EU companies who provide their VAT registration number at the point of sale.

5 Order Acknowledgement

When you place an order with us you will automatically receive an order acknowledgement via e-mail this is to let you know we have received your order. The status of you order can be viewed on your unique account which is created the first time you order from us. The display of items for sale on our website is only an invitation to treat, a binding sales agreement is not created until we have issued a sales invoice which will be on despatch of the goods. All prices shown on our website are for online credit and debit card purchases only. Please note that 3D Broadcast Ltd will not be responsible for typographical, pricing or other errors and reserves the right to cancel any orders based on such errors. All products and prices displayed on this website are for guide purposes only. We are not responsible for any exceptions or omissions.

6. Delivery 

All orders are subject to the cost of packing and carriage to Buyer’s nominated address in mainland United Kingdom by 3D Broadcast Ltd’s standard method of transportation. Any requests from Buyer for delivery outside mainland United Kingdom or other than by 3D Broadcast Ltd’s normal method of transportation are subject to 3D Broadcast Ltd’s prior agreement and shall entitle 3D Broadcast Ltd to adjust the price and delivery terms accordingly. Whilst 3D Broadcast Ltd will use reasonable endeavours to keep to any agreed delivery date, it accepts no liability whatsoever for any loss or damage resulting from delay however caused nor shall late delivery or non-delivery be a basis for cancellation of any order by Buyer. 3D Broadcast Ltd may make part deliveries. No partial delivery shall affect Buyer’s obligation to pay for any other part of the order. Goods shall be signed for on receipt. Any alleged discrepancy in delivery must be notified to 3D Broadcast Ltd in writing within 24 hours of receipt of the goods. All complaints not so filed are liable to be waived.

7. Cancellation of Orders 

No cancellation of any order by Buyer shall be accepted by 3D Broadcast Ltd unless:

i) The cancellation is received by 3D Broadcast Ltd in writing; and

ii) 3D Broadcast Ltd accepts the cancellation in writing and is paid by buyer (a) the sales value to 3D Broadcast Ltd of that part of the goods completed and work done in connection with the order; (b) the sales value of any items or materials bought by 3D Broadcast Ltd which cannot reasonably be used elsewhere by 3D Broadcast Ltd and (c) any other costs and liabilities which 3D Broadcast Ltd incurs by reason of Buyer’s cancellation.

Any extra cost or liability incurred by 3D Broadcast Ltd due to suspension of work or of deliveries or lack of or mistaken instructions from Buyer or to any interruptions or delays attributable to Buyer shall be added to the price of the goods and/or services and paid for by Buyer.

Goods supplied in accordance with Buyer’s order cannot be accepted for return without the advanced written consent of 3D Broadcast Ltd. This must be obtained by contacting us by telephone or e-mail and is subject to the following conditions:

i) You have changed your mind and wish to cancel the order and return the goods in their original unopened and undamaged packaging within 14 days of the date of our invoice. In this case, a handling charge/re-stocking fee of up to 25% will be applicable. Shipping charges are not refundable. Both the 25% and our original shipping charges will be deducted from the total refund. The Buyer is responsible for returning the goods to 3D Broadcast Ltd** and any refund will not be given until the goods have been checked by 3D Broadcast Ltd on receipt.

ii) If you believe your goods to be faulty and you wish to return them complete, undamaged and with their original packaging for a full refund this must be done within 8 days of the date of our invoice. Buyer is responsible for returning the goods to 3D Broadcast Ltd**. A refund will not be given until the goods are confirmed to be faulty by the manufacture. Additionally, 3D Broadcast Ltd will confirm that the goods are complete and in their original and undamaged packaging. In all cases, 3D Broadcast Ltd will do their utmost to complete the checks within 2 or 3 working day of receipt of the goods at 3D Broadcast Ltd.

iii) You believe your goods to be faulty and wish to return them for repair/replacement under the manufacturer’s warranty. Buyer is responsible for returning the goods to 3D Broadcast Ltd**. Once the goods have been received, a 3D Broadcast Ltd technician will confirm the fault and where the goods are confirmed to be faulty, a repaired or replacement product (in accordance with the manufacturers warranty conditions) will be sent to the customer by courier service. We reserve the right to charge for the shipping charges incurred during the return of the goods to the customer. If the goods are not found to be faulty, all return delivery charges will be the responsibility of the customer.

If such consent is given a re-stocking charge of 25% will be made. Returned goods must be unused, undamaged and complete with all original and undamaged packaging and then packed in an additional outer box or covering to ensure that the product and its original packaging are returned without damage. Returned goods must be of current design and must be sent carriage paid and at Buyers risk. Computer software and hardware / software bundles are not eligible for return unless they remain sealed in their original packaging. 3D Broadcast Ltd are unable to authorise the return of special order and non-stock items.

**Please note that 3D Broadcast Ltd accept no liability for loss or damage that may occur to goods being shipped to us and therefore we recommend that Buyers undertake additional insurance with their chosen carrier as a precautionary measure. We can arrange collection return of goods; however the cost of this service will be borne by the customer.

Privacy Policy

This privacy policy sets out how 3D Broadcast Ltd. uses and protects any information that you give us when you use this website.

3D Broadcast Ltd. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website you can be assured that it will only be used in accordance with this privacy statement.

3D Broadcast Ltd. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 21st August 2009

We do not receive or store any credit card information. This information is taken and processed on our behalf by the secure servers of Barclay Card. Barclay Card may need to transfer some information outside the EU area for the purposes of credit card validation and authentication.

What we collect

We may collect the following information:

.Company name.

.Contact name and job title.

.Contact information including postal address, telephone number, mobile number and email address.

.Other information about goods or services that you buy from us relevant to customer surveys and/or offers.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

.So we can send you invoices.

.Internal record keeping.

.We may use the information to improve our products and services.

.We may periodically send promotional mail and or email about new products, special offers or other information which we think you may find interesting using the address or email address which you have provided.

.From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

.Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

.If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us or emailing us at sales@3dbroadcastsales.com

.We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

.You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to 3D Broadcast Ltd.

3D Broadcast Ltd @ Pinewood Studios
East Side Complex
Pinewood Studios
Pinewood Road
Iver Heath
Bucks
SL0 0NH

If you believe that any information we are holding on you is incorrect or incomplete, please write to us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.