Order by Phone: +44 (0)1753 653 555 | Order by Email: firstname.lastname@example.org
We offer a standard mainland UK Delivery charge £18 plus VAT on orders. This is a next working day service Monday-Friday and the courier's we use are FedEX or DHL.
If Free Delivery is offered again this is our standard mainland UK Delivery as above and only open to orders within the UK.
Next Working Day Service
Orders received before 15:30 will be despatched the same day for next day delivery, subject to availabilty of goods. In some instances it may be possible to ship orders received after 15:30 for next day delivery. If you have any questions about this service please contact us. Please note that weekends and bank holidays are excluded from the Next Working Day service.
All Next Working Day deliveries will be made between 9:00 and 1800 hrs - Monday to Friday
Timed U.K Deliveries
Please note that the cost of timed deliveries varies as follows:
Next Working Day Before 10:30am
£20.00 plus VAT on all orders
We can arrange for orders to be delivered on a Saturday morning.
This special service costs £30.00 plus VAT on all orders.
Offshore & Overseas Delivery
To make an enquiry about shipping internationally, please fill in the form found here: International Orders.
3D Broadcast can ship any item worldwide. Delivery charges will apply and are dependant on the size, weight and destination of the products you have ordered. As we only ship to UK addresses from our web site, please talk to us on +44 (0)1753 653 555 or email us at email@example.com about the items you wish to purchase for overseas sales and we will provide you with a quote for your goods and also a cost of shipping.
You will be responsible for any customs or import duties levied once the goods reach your country. We have no control over these charges and cannot predict what they might be. 3D Broadcast recommends that you contact your local customs office for further information.
When you place an order with us you will automatically receive an order acknowledgement via e-mail this is to let you know we have received your order. The status of you order can be viewed on your unique account which is created the first time you order from us. The display of items for sale on our website is only an invitation to treat, a binding sales agreement is not created until we have issued a sales invoice which will be on despatch of the goods. All prices shown on our website are for online credit and debit card purchases only. Please note that 3D Broadcast Ltd will not be responsible for typographical, pricing or other errors and reserves the right to cancel any orders based on such errors. All products and prices displayed on this website are for guide purposes only. We are not responsible for any exceptions or omissions.
Here at 3D Broadcast we are happy to offer our customers a straightforward returns policy on any items which you are not completely satisfied with. Provided the item is a standard product (where no options have been specified) you may return or exchange the goods.
As part of our policy, items must be returned as new within eight working days of delivery and with all the original packaging intact and product tags attached. Please notify us of your intention to return in writing at firstname.lastname@example.org within eight working days of receiving your delivery.
The cost of successfully returned products will be credited to the original purchaser's credit or debit card and will exclude any delivery costs.
Any claim for missing items or transit damage must be notified to email@example.com within 24 hours of delivery as beyond that time we have no recourse with our carriers.
Please read all RETURN CONDITIONS below because if all conditions are not met, we reserve the right to refuse the return of items * Please note some manufactures may charge up to 25% re-stocking fee for return of some item’s
All returned or exchanged items must be unused and in new condition, in their original packaging, and must include all packing material, blank warranty cards, manuals, and all accessories. * Please note Items with timers must show zero use. Items with shutter counters must show zero shutter releases.
Defective items may be repaired or exchanged at our discretion for the same model or manufacturer's equivalent model.
3D Broadcast Ltd is not responsible for any consequential or incidental damage resulting from the sale or use of any goods purchased from us - Our liability is limited to the monetary value of the goods only.
Shrink-wrapped, blister-packed or any items supplied in factory-sealed packaging.
All consumable items (e.g; batteries, tape stock, adhesive tapes, lamps (bulbs), blank media etc...) once unwrapped.
Computer Software and Hardware once unwrapped.
Special Order items.
Training DVDs (or other media) and books once unwrapped
Contact Us Direct
To return goods you can contact us by email at firstname.lastname@example.org or give us a call on +44 (0)1753 653 555. You will be issued with a returns reference number. It will be your responsibility for any delivery costs incurred by returning the product.
Damaged/ Faulty Goods
In the unfortunate event that you receive your order in a faulty or damaged condition, please contact us the next working day either by email at email@example.com or phone us on +44 (0)1753 653 555. This will allow us to make the necessary arrangements for sending you a replacement.
Please note: it is important that you keep all the original packaging and carefully repackage the item before returning it to us.